All operators mention data capture as a major difficulty. Hence this is a major area to differentiate. If anything else this area is becoming more complex rather then more simple.
Today the most common technologies are

Coming together with ever increasing range of information to be captured and an ever increasing range of devises to be used ie: telephones, PDA’s GPS and others the task is even more challenging today then it was.

WorkTrace allows capture of logistics events data (item final delivery, item entered into receptacle, etc). A range of mechanisms are possible: capture with only a web browser, or using wireless technology and a pda, with a scanner or via a keyboard. A standard set of logistics events can be supplemented by any number of customized events that are needed for your organization.

Automated Events
WorkTrace is intelligent and saves you work. How? It can be configured to automatically generate events where logic permits this. This avoids additional data entry and assists smoother streamlined operations.
For example: WorkTrace event data for an aggregate level (e.g. a mail receptacle) may be sufficient to create a required mail item event (item departure from outward office of exchange).

Data from other systems
If another systems tracks logistics events through your own physical network, all of WorkTrace’s powerful toolset can still be used.

This is done by data import from the existing system (see the description under the technical functions capabilty).