|
Increasing client sophistication and increasing competition drives
demands on logistics quality ever higher. Every individual item
is important. Logistics management is not a desk work, logistics
manager is where action is, which means in many places at different
times.
Office of exchange manager needs to know if a Registered bag was
not received on time, without looking through information on all
bags arriving. Client needs to be informed that his important parcel
arrived when it arrived, without having to constantly look for it
via Track & Trace.
So how then to help the logistics manager and client not to drown
in volumes of information? How to bring right to him just the important
information?
The answer is the modern paradigm of "Alert" and wireless
communication.
How it works
At the basis of the system is a set of definitions of events,targets,
physical units and messages
You must be able to see quality :
- Alert definition
- Dashboard
- Messages
Alert definition
WorkTrace allows a fine definition of what logistics events, under
what circumstances genberate messages. As actual events take place,
a background process whatches them.
When the pre defined conditions take place, such as delayed scanning
of a registerd item, or arrival of a parcel to distribution office,
the corresponding message is sent out to the corresponding interseted
parties as e*Mail, SMS or DashBoard form |
